Customer Service Manager - Alameda Campus Community, Social Services & Nonprofit - Alameda, CA at Geebo

Customer Service Manager - Alameda Campus

3.
2 Alameda, CA Alameda, CA Full-time Full-time $20 - $23 an hour $20 - $23 an hour AquaTech Swim is currently hiring Customer Service Managers to oversee and maintain exceptional customer service and customer accounts for our amazing swim school.
We offer full paid training to all our managers.
At AquaTech Swim, we believe in providing opportunities for long-term employment, which is why we are not looking for seasonal employees.
We are seeking passionate individuals who are interested in a fulfilling career with us.
Customer Service Manager Pay:
$20-$23 per hour Customer Service Manager Schedule:
We are looking for full-time managers who can enjoy a consistent 5-day workweek, including at least one weekend day on a regular basis.
Weekly shift options area:
Mondays:
11:
30 AM - 8:
30 PM Tuesdays:
11:
30 AM - 8:
30 PM Wednesdays:
11:
30 AM - 8:
30 PM Thursdays:
11:
30 AM - 8:
30 PM Fridays:
11:
30 AM - 8:
30 PM Saturdays:
8:
00 AM - 5:
00 PM and 11:
00 AM - 8:
00 PM Sundays:
8:
00 AM - 5:
00 PM and 11:
00 AM - 8:
00 PM Customer Service Manager Work Location:
Alameda Campus - 2203 Mariner Square Loop, Alameda CA 94501 Customer Service Manager
Qualifications:
We are looking for high school graduates who are 18 years of age or older.
Successful candidates should have at least 1 year of proven customer service or leadership experience.
Excellent communication and interpersonal skills, with the ability to relate well to diverse groups.
Strong listening and problem-solving skills.
We are seeking tech-savvy individuals who can quickly learn new technology.
Technology we use:
iClass Pro, Slack and Salesforce.
Customer Service Manager Responsibilities & Duties:
Maintain transparent communication by appropriately sharing company information through company blessed channels of communication.
Attract potential customers by answering questions about AquaTech Swim offerings.
Assist customers by creating accounts, modifying existing accounts, signing up for services, or updating account information.
Problem-solve and resolve customer complaints and find the best solutions to any issues that arise.
Keep our valued customers updated on lesson progress, goal achievements, and graduations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.